Your surgery is booked.The excess is due today.
Feezi pays your private health insurance excess to your hospital in full, on the day. You pay it back in equal weekly amounts. No interest. No late fees. Ever.
Know someone with surgery coming up? Copied. Paste it anywhere.
Private hospital excess
$750.00
Example only. Feezi pays $750 to your hospital on the day. You repay $750 plus a Feezi fee of $7.50 a week, a total of $795, in 6 equal weekly payments of $132.50. The fee is included in each payment and is the only thing Feezi charges. It is fixed, shown to you before you agree, and nothing is added if a payment is late.
Feezi charges your hospital
$0· no commission
1 in 2 privately insured Australians with hospital cover have delayed or avoided surgery because of the upfront excess.*
$300 to $2,000
paid straight to your hospital
4 to 12 weeks
to pay it back, in equal amounts
0% interest
not now, not later, not ever
1 flat fee
the only way Feezi makes money
Faster access to healthcare
Medicare and your health fund already pay for your care. What holds it up is the one amount you must find first: your excess or medical gap. Feezi pays it, so the cover you already hold can do its job, on time.
Easy, fast signup
Sign up online in a few minutes. Just a few details about you, and you're ready for when your hospital gives you a quote.
Get your quote
Your surgery is booked and your hospital tells you the excess. You choose your surgeon and hospital. Feezi never steers you.
See your plan, then say yes
Ask for a Feezi plan. You see your weekly payment, the fee and the total before you agree. Most plans take under 5 minutes.
We pay. You pay us back slowly.
Feezi pays your hospital in full on the day. You pay Feezi back in equal weekly amounts over 4 to 12 weeks, with no interest.
Pay it back in equal weekly amounts.
No interest. No late fees. Ever.
Slide to your excess and see exactly what you'd pay.
One simple fee. That's it.
Feezi makes money one way: a flat fee you see before you agree. Nothing else, from you or your hospital.
See every fee band
| Amount paid for you | Pay back over | Flat fee | Interest |
|---|---|---|---|
| $300 – $500 | 4 weeks | $35 | $0 |
| $501 – $750 | 6 weeks | $45 | $0 |
| $751 – $1,000 | 8 weeks | $55 | $0 |
| $1,001 – $1,500 | 10 weeks | $75 | $0 |
| $1,501 – $2,000 | 12 weeks | $95 | $0 |
No establishment, late payment, default, dishonour, collection or early repayment fees. The amount you owe can never go up after you agree.
First the amount due at the door.
Feezi doesn't pay for your treatment. Medicare and your health fund already do. We pay only the excess and medical gap you must find before your care goes ahead.
We're starting with the hospital excess: it's fixed, it's due on a known date, and it's written into your policy, so we can pay it the same day. Next comes the in-hospital medical gap from your surgeon and anaesthetist.
1 in 12 Australians delayed or skipped seeing a specialist because of cost in 2024–25.†
- Launching
- Hospital excess
- Next
- Private emergency fees Scans and imaging Specialist gaps Dental Day hospitals
Free care comes first
If you can be treated free in the public system in time, or it's bulk billed, go there. We'll tell you.
Medicare and your health fund pay their share
Nothing changes. You keep every rebate and benefit you're entitled to.
Feezi pays the gap left over, on the day
Your excess is paid in full, so your care goes ahead. You pay us back weekly.
Fair and simple, by design.
“We would decline a plan you cannot comfortably repay.”
No hidden deals
Your doctor or hospital gets nothing from Feezi for sending you to us.
Honest from the start
We tell you everything important up front, including when Feezi isn't right for you.
We never make money from hard times
If things get tough, we never add extra charges. No interest, no late fees.
Free care comes first
If your care is bulk billed, or the public system can help soon, that's where you should go.
A real person when it matters
If you're struggling or want to make a complaint, you'll talk to a trained person.
Properly licensed
We hold an Australian Credit Licence, and we aim higher than the rules require.
Excess paid in full on admission. No commission.
Research suggests half of privately insured patients have delayed or avoided a procedure because of the excess.* Your pre-admission team asks for it on every call. Feezi pays it to you in full before the admission date, and it costs you nothing.
Many payment plans pay your practice a commission or charge you a fee. Feezi does neither. We don't pay you to recommend us, and you have no say in who gets a plan. We handle the plan, the repayments and any problems, so your team doesn't chase payments.
Zero fees apply to onboarded providers, and onboarding is quick and free.
Hospitals and clinics
providers@feezi.comPrivate health insurers
insurers@feezi.comExample only. *Feezi charges your hospital no commission and no fee, and pays you nothing for recommending us. If Feezi pays you by virtual card, your own card processor's usual fees may still apply.
Simple answers.
Got another question? Email enquiries@feezi.com.
What does Feezi pay for?
Only the amount you must pay before your care goes ahead. At launch that's your private health insurance hospital excess, paid to your hospital before admission. Next we'll add the in-hospital medical gap from your surgeon or anaesthetist. Feezi doesn't pay for your treatment itself; Medicare and your health fund do that.
When does Feezi launch?
Very soon. Sign up to get notified and we'll email you the day we launch.
How much can Feezi pay, and for how long?
From $300 to $2,000. You pay it back over 4 to 12 weeks. The bigger the amount, the longer you get.
Do I ever pay interest?
No, never. Feezi charges one flat fee, never more, built into your weekly payment and shown before you agree. What you owe can never go up.
Does my hospital pay Feezi anything?
No. Feezi charges them no commission and no fee, and pays them nothing for recommending us, so nobody has a reason to push you into a plan.
Who can get a Feezi plan?
You need to be 18 or older, live in Australia, have a medical bill between $300 and $2,000, and be able to afford the repayments without hardship. We check this for every plan.
What if I can't make a payment?
Tell us as early as you can by phone, email or online, whatever suits you.
You can ask us to change your payments because of hardship, and we'll write to you with our decision within 21 days. While we're looking at your request, we'll put your payments on hold.
Depending on your circumstances, we may reduce or waive your fee, move a payment, or set up a new plan.
Feezi charges no fee for a missed payment: no late fee, no default fee, no dishonour fee, no collection charge, ever.
If you're not happy with how we handle it, you can take your complaint to the Australian Financial Complaints Authority free of charge.
Free, independent financial counselling is also available on the National Debt Helpline, 1800 007 007.
Who makes sure Feezi does the right thing?
ASIC regulates Feezi. We hold Australian Credit Licence 577316 and are a member of the Australian Financial Complaints Authority (FF145707), which handles complaints for free.
Launching soon
in Australia.
Feezi Pty Ltd · Australian Credit Licence 577316 · AFCA member FF145707
Talk to us before we open
Whether you're a patient, a healthcare provider or a private health insurer, we'd like to hear from you.
Treatment Access Providers
Dental, orthopaedic, imaging, skin, specialist, emergency and day hospital practices.
providers@feezi.comPrivate health insurers
How excess funding sits alongside your existing member benefits.
insurers@feezi.com